Data Protection Declaration of Continental Benelux bv/srl for the Application ECHO

I hereby consent to the processing of the personal data entered/provided by me for the purpose of processing this application [ECHO] and declare that I have read and agreed to the Data Protection Rules

I hereby consent that Continental [Benelux bv/srl] uses the e-mail address I provided for information on updates on [ECHO app] and similar products and services of Continental [Benelux bv/srl]. In every e-mail the user will be informed about their right to terminate the order of the electronic newsletter.

Data Protection Declaration of Continental [Benelux bv/srl] for the Application [ECHO]

Continental [Benelux bv/srl] is making available the smartphone application [ECHO]. This App allows [taking pictures of a complained tire].

Continental [Benelux bv/srl] processes your data in the context of your use of the [ECHO app] in compliance with the applicable legal regulations.

§ 1 Scope 

Personal data entered by you is collected, processed and used by Continental Benelux bv/srl for the purpose of contract execution within the framework of your use of the online shop/application process . Insofar as this is necessary for the execution of the contract, the data may be passed on to the companies affiliated with Continental Benelux bv/srl to sections 15 et seqq. of the German Stock Corporation Act as stipulated in the Binding Corporate Rules of Continental.

If permitted and/or prescribed by law, the data may be evaluated for reporting purposes (e.g., statistics).

Your data will be collected, processed and used solely in compliance with the applicable data protection regulations (e.g., your consent).

In ensuring the provision of services/processes/tools (e.g., technical support), we transmit data to our service provider. Our service provider collects and processes your personal data on our behalf insofar as this is necessary to execute the contract (on the basis of a Data Processing Agreement or, if the service provider is based outside the EU, on the basis of the EU standard contractual clauses).

In accordance with the statutory provisions, all your data is treated as strictly confidential.

§ 2 Functioning of [ECHO app]

1. Installation of [ECHO app]

 Use of the [ECHO app] requires the installation of this App and the user’s proper consent to the Terms of Use and the Data Protection Declaration.

2. Registration on [ECHO app]

The use of the [ECHO app] requires registration by stating the first and last name and choosing a password via [ECHO app] . For the purpose of honest and fair dealing with each other the user is requested to provide true information and their real name [The user first receives a user-ID as username within the registration process; the user is free to change its user name later individually.] Furthermore the user has to give their prior consent to the Terms of Use and the Data Protection Declaration.

3. Login to [ECHO app] via Facebook

Users who are already members of "Facebook" (www.facebook.com) also have the option of registering with[ECHO] via their existing Facebook account ("Facebook Connect"). In this case, the user must grant authorization to transfer certain information to the[ECHO] application and to write on the "Facebook whiteboard"] when logging in for the first time. The login to[ECHO] is then done by entering the "Facebook"-login data of the user]. To log in you will be redirected to the Facebook page where you can log in with your usage data]. This links your Facebook profile and our service. This link automatically provides us with the following information from Facebook Inc:

We only use your [name, your e-mail address,]. This information is absolutely necessary for the conclusion of the contract in order to be able to identify them.

For more information about Facebook Connect and the privacy settings, please refer to the privacy policy and terms of use of Face-book Inc.

4. communication between App users

The app only allows the transfer of the personal data of the user[as well as his vehicle data] to Continental[or cooperation partner of Conti-nental (garages)]. There is no exchange of personal or other data between the users of the app. This also applies to the mes-saging service, which alone enables the exchange of messages between the user and Continental[or the cooperation partner of Continental (workshop)].].

§ 3 Collection, Processing and Use of Data in the [ECHO app]

Continental [Benelux bv/srl] only stores personal data relating to users of its [ECHO app] if consent for this has been provided. The only data that is stored relates to the date and time of the use of the app, the pages visited, the page functions used, …] Continental [Benelux bv/srl] uses this information to measure website activity, to produce statistics, and to improve the services and information provided via the app.

Personal user data is solely used to process inquiries within the context of the consent granted or in compliance with applicable data protection regulations. Based on legal requirements, Continental has enforced global, uniform and internal Data Protection Rules (Binding Corporate Rules) regulating the protection of your personal data.

The following personal data will be collected when the App is used:

• First and last name
• Source IP address
• E-mail address
• User-ID
• Password 

Continental [Benelux bv/srl] stores [data entered / and/or data provided for the process / service]such as [name, company, e-mail, address and telephone] only for the purpose of communicating personally with you. The data is stored and/or used solely for the purpose of processing your inquiry/concern/participation in the competition. Your data is erased once processing of your inquiry/concern has concluded, provided that this erasure does not conflict with any statutory duties to retain records.

Furthermore Continental [Benelux bv/srly] uses the e-mail address of the user after its expressly consent to inform on updates on [ECHO app] .

§ 4 Information Rights of User

Please note that, as a data subject, pursuant to the EU General Data Protection Regulation (EU GDPR), you have the following rights in connection with the processing of your personal data:

Information rights under Article 13 and Article 14 EU GDPR

Right of access under Article 15 EU GDPR
Right to rectification under Article 16 EU GDPR
Right to erasure under Article 17 EU GDPR
Right to restriction of processing under Article 18 EU GDPR
Right to data portability under 20 EU GDPR

If you have questions about this, please contact our data protection supervisor by e-mail at: dataprotection@conti.de

In accordance with Article 21 EU GDPR, you have the right to withdraw your consent to the collection, processing/storage and use of your personal data at any time. Consent must be withdrawn by writing to Continental [Benelux bv/srl] [Hermeslaan 1B, B-1831 Diegem (Belgium)] or by sending an e‑mail [customerservicebelgium@conti.de].

You can always contact our data protection officers in writing (including by e-mail) with questions or complaints. E-mail: dataprotection@conti.de. You can also contact the appropriate data protection authorities, if available.

§ 5 Protection of stored data

Our company uses technical and organisational security measures to protect the personal data provided by you from manipulation, loss, destruction or from being accessed by unauthorized persons. The security measures are continually improved and adapted in accordance with the latest technology. Data provided that is unencrypted could potentially be viewed by third parties. For this reason, we would like to point out that, with regard to data transmission over the Internet (e.g., by e-mail), secure transfer cannot be guaranteed. Sensitive data should therefore either not be transmitted at all or only via a secure connection (SSL). If you access pages and files and are then asked to enter personal data, please note that the transmission of such data via the Internet may not be secure and that there is a risk that it may be viewed and manipulated by unauthorized persons.

§6 Cookies (small text files)

When you visit our website and use our app, information can be stored on your computer in the form of cookies. Such cookies are used solely to ensure the operation of the websites. Other cookies (e.g., relating to website use) are only created based on your consent (see Cookie Policy). You can also choose not to accept cookies in your browser settings. However, please note that you may not be able to fully use several functions of this/these website/tools/services if you do so.

§7 Closing Provisions

Continental reserves the right to change or amend these Data Protection Declaration in the interests of the [ECHO app] at any time with effect for the future, provided that such changes are not unreasonable for the User. This shall be the case in particular if the changes do not involve any substantial detriment to the User, e.g. with changes in contact information, the commencement of additional services or any similar matters.

In each case of intended change to these Data Protection Declaration Continental shall give reasonable notice to the User prior to any change coming into force.  Such notification shall take place via email to the email address provided by the User upon registration or via pop-up window in case a registration was not required.

The User has to give his consent to the changed Data Protection Declaration to continuing the use of  [ECHO app] by ticking the respective opt-in box of the pop-up window or trough renewed logging in.

The provider of the [ECHO app] is:

Continental [Benelux bv/srl]
[Hermeslaan 1B]
[1831 Diegem]

Phone: +32 [(0)2.710.22.11]

E-mail: [customerservicebelgium]@[conti].de

Managing Directors: [Wim VAN LOOCKE, General Manager ],[ Philippe GAILLARD, Financial Manager…]

Registered Court: [Liège] HR[2660]

VAT-no.: [BE 0404.411.707]

 [06/12/2021]